Legal
Privacy Policy
GLANZ PREMIUM AUTO CARE L.L.C (“we”, “us”) respects your privacy. This policy explains what we collect when you browse, create an account, or book a service.
Last updated: 8 October 2026
Who is responsible
The data controller is GLANZ PREMIUM AUTO CARE L.L.C, Fronds Building - Sheikh Zayed Road - Office 02, Dubai, UAE. Email: [email protected].
What we collect
Name, email, phone, WhatsApp (if provided), address or pin location for the appointment, vehicle notes you share, booking history, payment status from our payment provider, and basic technical data such as device and browser type. We do not store full card numbers on our servers; card processing is handled by the payment gateway.
How we use it
We use your data to fulfil bookings, send confirmations and service updates, take payment, prevent fraud, improve the website, and meet legal or accounting duties in the UAE. We do not sell your personal data.
Sharing
We share data only with providers who help us operate: payment processing, email delivery, maps/geocoding, cloud hosting, and (if you are a staff or admin user) internal operations tools. They may only use the data to provide their service to us.
Retention
Booking and invoice records are kept as long as needed for tax, dispute, and service history. You may ask us to update or delete account data where the law allows. Some records must be kept even after an account is closed.
Your rights
You may request access, correction, or deletion of personal data we hold, and you may object to marketing messages. Contact [email protected]. If you are unhappy with our response you may also contact the relevant UAE data-protection authority.
Cookies
We use essential cookies for login and checkout. Analytics or similar cookies, if used, help us understand how the site is used. You can control cookies in your browser.